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Journal cover: Transforming Government: People, Process and Policy

Transforming Government: People, Process and Policy

ISSN: 1750-6166

Online from: 2007

Subject Area: Industry and Public Sector Management

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Table of contents:
Volume 4 issue 3

Published: 2010, Start page: p210
Special Issue: Shared Services
Guest editor(s): Marijn Janssen

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Articles
Article Id: Article Information:
1876058 Characteristics of shared service centers
Veit Schulz, Walter Brenner (pp. 210 - 219)
Keywords: Customer service, Private sector organizations, Public sector organizations, Resource sharing
Article type: Literature review
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1876059 Characteristics of a successful shared services centre in the Australian public sector
Mark Borman (pp. 220 - 231)
Keywords: Australia, Case studies, Customer service, Public sector organizations, Resource sharing
Article type: Case study
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1876060 Public-private partnerships, outsourcing or shared service centres?: Motives and intents for selecting sourcing configurations
Anton Joha, Marijn Janssen (pp. 232 - 248)
Keywords: Outsourcing, Partnership, Private sector organizations, Public sector organizations, Resource sharing, Transaction costs
Article type: Research paper
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1876061 Adopting shared services in a public-sector organization
Frank Ulbrich (pp. 249 - 265)
Keywords: Management technique, Public sector organizations, Resource sharing, Sweden, Systems theory
Article type: Case study
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1876062 Shared service strategies in local government – a multiple case study exploration
Bjoern Niehaves, Andreas Krause (pp. 266 - 279)
Keywords: Case studies, Government, Internet, Networking, Public sector reform, Resource sharing
Article type: Research paper
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Guest editorial

Article Id: Article Information:
1876063 Guest editorial
Marijn Janssen
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Call for papers

1876064 Call for papers
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