Emerging Markets Case Studies Collection
 

Title – Implications for recruitment in a multinational organization: a case study of human resource management in the United Arab Emirates.

Subject area – The case study aims to investigate human resource management issues of national importance, and specific recruitment issues important to the company.

Study level/applicability – Students studying, e.g. Human Resource Management/Developing Human Resources as courses within an undergraduate business degree program. The audience is also targeted through courses that include the study of cross cultural management/diversity.

Case overview – An industrial organization in the United Arab Emirates has a multinational workforce, where many employees are recruited from overseas. The recruitment process necessitates liaison with recruitment agencies at a distance, and locally with the government labor office.

Expected learning outcomes – Students will be able to: analyze that companies exist in an external environment that impacts on their internal policies; describe the importance of quality assurance to the HR function in an organization; and explain how the HR department works closely with all departments in an organization.

Supplementary materials – Teaching notes.